Privacy Policy

This policy covers how we, South Yorkshire Electric Bike Centre Ltd (now referred to as SYEBC), use personal information collected through our website (syebc.co.uk). The policy also gives you information about how you can view the information collected about yourself.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on the SYEBC website. Such services include enquiry forms and purchasing agreements.

By entering your details in the fields requested, you enable SYEBC to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information SYEBC will act in accordance with current legislation and aim to meet current Internet best practice.

Use and storage of your personal information

When you supply any personal information to syebc.co.uk (e.g. enquiries) we have legal obligations towards you in the way we use such data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to SYEBC will only be used by SYEBC and its service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to syebc.co.uk and its subsidiary websites or engage in any disruptive behaviour on syebc.co.uk and its subsidiary websites, SYEBC can use whatever information is available to stop such behaviour. This may involve informing  law enforcement agencies about the content and your behaviour.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We may use your e-mail address and / or telephone number to contact you for promotional purposes, such as notifying you of improvements to the service, details of new products as well as new services on syebc.co.uk and its subsidiary websites. If you receive any such phone call / post / e-mail message from SYEBC and do not wish to be contacted again, you must send an e-mail to john [at] syebc.co.uk stating your full name and e-mail address with UNSUBSCRIBE in the subject line.

Access to your personal information

You have the right to request a copy of the personal information that SYEBC holds about you and to have any inaccuracies corrected. If you have any queries, please contact us.

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